In general, if there is no specification about the nature of the order (urgent, stock, retrofit, etc.), the After Sales Team considers the order as a normal one.

Once the order request is received by the After Sales Team, the order is created based on the request. (Please provide all the essential information with the order submission.)

If something needs to be confirmed, a quote is created first and sent back for validation. 

Delivery method is chosen as Economy, Incoterm is chosen as DDP.

Expected delivery time for a normal order, with Economy delivery method, is 3-5 business days after the order is confirmed by the After Sales Team.