When your order is received, the After Sales Team member checks it, if all essential information are provided and if any specification is added to it.

Based on the provided information, the order is entered in the system.

If there is a lack of stock or if there is a need for clarification, a quote is created and is sent back for further instructions.

If the case is clarified, the order is validated and confirmed by the After Sales Team member.

As the order confirmation is sent, instructions are also provided to the Warehouse and Shipping teams.

Warehouse assembles the order and as soon the assembly is done, Shipping team starts the process to organize the shipment.

Depending on which delivery method is chosen, the order is received within 5 business days, once the order is confirmed by After Sales.